Privacy Policy for huegene.co

This Privacy Policy describes how huegene.co (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”). We are committed to protecting your privacy and handling your information responsibly.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase, we collect information about you, including your name, billing address, shipping address, email address, phone number, and payment information. We may also collect information you provide to us through forms on the Site, such as contact forms or newsletter sign-ups.

How We Use Your Information

We use the information we collect to fulfill and manage your orders, communicate with you about your orders or our services, personalize your experience on the Site, and improve our Site and services. Specifically, we may use your information to:

• Provide and fulfill products and services you request.
• Process payments and prevent fraudulent transactions.
• Send you order confirmations, shipping updates, and other transactional communications.
• Respond to your inquiries and provide customer support.
• Send you marketing communications (if you have opted in). You may opt out of these communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Analyze Site usage to understand how visitors interact with the Site and improve its functionality.
  Comply with legal obligations.

Sharing Your Information

We may share your information with the following categories of third-party service providers who help us operate our Site and provide our services:

• Payment Processors: To process your payments securely.
• Shipping Carriers: To deliver your orders.
• Marketing Platforms: To manage our email marketing campaigns (only if you have opted in).

We require these service providers to protect your information and only use it for the purposes we specify. We will never sell your personal information.

Specifically Regarding Opt-in Information: If you choose to provide us with information for a specific purpose (e.g., subscribing to our newsletter), we will only use your information for that purpose. We will not share your opt-in information with any other third parties without your explicit consent.

We may also disclose your information if required by law or legal process, or if we believe that disclosure is necessary to protect our rights or the rights of others.

Cookies

We use cookies to collect information about your browsing activity on the Site. Cookies are small data files that are placed on your device. You can control cookies through your browser settings. However, if you disable cookies, some parts of the Site may not function properly.

Your Rights

You have the right to access, correct, and delete your personal information. You also have the right to object to or restrict the processing of your personal information. If you would like to exercise any of these rights, please contact us at [your contact email address].

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

hello@huegene.co

Office Hours

Mon-Fri: 9am - 5pm
Sat-Sun: Closed