Privacy Policy for huegene.co

This Privacy Policy describes how huegene.co (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”). We are committed to protecting your privacy and handling your information responsibly.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase, we collect information about you, including your name, billing address, shipping address, email address, phone number, and payment information. We may also collect information you provide to us through forms on the Site, such as contact forms or newsletter sign-ups.

How We Use Your Information

We use the information we collect to fulfill and manage your orders, communicate with you about your orders or our services, personalize your experience on the Site, and improve our Site and services. Specifically, we may use your information to:

• Customer care messages.
• Provide and fulfill products and services you request.
• Process payments and prevent fraudulent transactions.
• Send you order confirmations and shipping updates.
• Respond to your inquiries and provide customer support.
• Send you marketing communications (if you have opted in). You may opt out of these communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Analyze Site usage to understand how visitors interact with the Site and improve its functionality.
  Comply with legal obligations.

Cookies

We use cookies to collect information about your browsing activity on the Site. Cookies are small data files that are placed on your device. You can control cookies through your browser settings. However, if you disable cookies, some parts of the Site may not function properly.

Your Rights

You have the right to access, correct, and delete your personal information. You also have the right to object to or restrict the processing of your personal information. If you would like to exercise any of these rights, please contact us at hello@huegene.co 

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from HueGene Ventures LLC, from 704-765-3633 regarding customer care, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 704-765-3633 or hello@huegene.co. Mobile opt-in information is never shared with third parties.

• You will only receive customer care and marketing messages from HueGene Ventures LLC.
• You may opt out of these SMS communications at any time by replying STOP to any message.

Data Transfer Restrictions

Your data will not be transferred to any external organizations under any circumstances, not only for promotional or marketing purposes. 

Data Protection Measures

We do not transfer your data to any external organizations under any circumstances. We have strict policies and security measures in place to prevent unauthorized access or sharing of your information.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Information

If you have any questions or concerns about this policy or your data, please contact us at hello@huegene.co or (704) 765-3633.

Office Hours

Mon-Fri: 9am - 5pm
Sat-Sun: Closed